Delivering future safe IT solutions


 

OSS Infotech provides expert services in:

Services

ICT Business Solutions & Consultancy Services



OSS Infotech is a professional services ICT firm, offering technical consulting, assessment, planning, mentoring and training exclusively in enterprise management technologies. OSS Infotech development team has expertise in Microsoft SharePoint® C## and .Net technologies and can provide you with the help and the guidance in these technologies to get your project heading in the right direction. The I.T. industry changes everyday and as such your in-house I.T resources might not have the required knowledge or experience in a certain technology area which means sometimes you get a requirement that might need specialised skills and OSS team can help you.

OSS Infotech team can help you with these ICT services:

  • Custom Software Development
  • E-Commerce Platforms & Websites
  • Turnkey Telco OSS/BSS Solutions
  • IT Infrastructure & Networking Solutions
  • Systems Integration
  • ICT Process Re-Engineering
  • Backup & Disaster Recovery
  • ERP Packages - Implementation, Training & Maintenance

Our consultants and developers have many years experience and are Microsoft® Certified to give you that much needed confidence in our abilities.

 

SAP Managed Solutions



SAP stands for "Systeme, Anwendungen, Produkte in der Datenverarbeitung", which means "Systems, Applications and Products in data processing". The company was founded in 1972 by the former IBM employees Claus Wellenreuther, Hans-Werner Hector, Klaus Tschira, Dietmar Hopp and Hasso Plattner.

The SAP ERP application is an integrated enterprise resource planning (ERP) software manufactured by SAP AG that targets business software requirements of midsize and large organizations in all industries and sectors. Enterprise resource planning (ERP) is an enterprise-wide information system designed to coordinate all the resources, information, and activities needed to complete business processes such as Financial accounting, Material Management, Human Resources Management, Payroll and logistics etc.

The performance and availability of your SAP business system directly affects the workplace productivity and business performance. By outsourcing your SAP system support to OSS Infotech you can focus on your core business activities. So let OSS Infotech look after your SAP system to:

  1. Increase productivity and efficiency
  2. Reduce internal costs by outsourcing
  3. Improve service levels of IT

OSS Infotech currently provides SAP ERP support services to Bankstown City Council. Our partnership has been going strong since 2003 and our performance speaks a tremendous amount about the OSS Infotech's ability. OSS Infotech support has delivered SAP ERP system access to Bankstown City Council with uptime of 99.99% during the partnership.

OSS Infotech's SAP Managed Services team can be at your disposal to supplement your in-house SAP team, allowing you to concentrate on your core business activities. A sophisticated and highly functional system like SAP requires expert management to ensure it continues to support your business operations. Day to day management activities, issue support, software updates and business continuity all require different aspects of expertise.

SAP Solutions

  • Providing SAP Products based solution which fits into the business blueprint driven by business strategy.
  • We follow industry standard best practise methods enabling our clients to exploit the benefits of SAP as quickly as possible and in the most cost effective manner.
  • Scoping, Business Process Outlining, Implementation and post implementation support across all streams of SAP Solution Landscape. Our specialty is in SAP R/3, mySAP.com, SAP CRM and Portal.
  • Business Process Reengineering, Business Process Automation to make business more effect and efficient.

SAP Consulting Services:

  • SAP R/3 End-to-End Implementations
  • Implementing New-Dimension mySAP components including niche products, like CFM, CRM, SEM, PLM, etc.
  • Production Support
  • Project Consultancy
  • Offshore ABAP Services-ABAP Factory
  • Integration of SAP R/3 with Non-SAP systems
  • Upgrades to latest Versions
  • SAP Training
  • Data Archiving
  • Program/Project Management
  • Highly-skilled and experienced functional and technical consultants supported by business/industry experience

Technical Services:

  • Full range of functional, ABAP/4 programming, and BASIS administrative and support services under Application Management Services.
  • ABAP/4 development of standard applications such as classical and interactive reports, transaction development, batch data communication, data migration strategies, SAP scripts, interfacing programs, and complex applications like RFC's, EDI, ALE's, Business Workflow, PDM, Web-enabling etc.
  • Exploring potential of WAS and BSP based development.
  • Integration/Customisation of SAP with 3rd party products and services.

Our SAP functional and technical SAP consultants are trained and certified, and experienced in the SAP modules. OSS Infotech team's motto is to provide complete System management, support solution & business continuity with a fixed pricing and guaranteed availability model.

Desktop and Server Managed Services

 

1. Server Managed Services

OSS Infotech provides OSS Infotech services provide the day to day maintenance and monitoring required to keep your workstations, laptops, server and networks operating at peak performance.

Key Benefits:

  • Fast and Easy Deployment
  • Flexible Administration
  • Maximum Security
  • Integrated Reports

Services we provide:

  • Network optimization
  • Back-ups and disaster recovery
  • Policy development
  • Patch management and upgrades
  • Network Policy Enforcement
  • PC Inventory / Computer Audit
  • Remote Support
  • Watching for unusual events
  • Windows Event Monitoring / Alerts
  • Alerts Spyware detection and removal
  • Network Monitoring / Alerts
  • Spam filtering
  • Monitoring server stability and performance
  • Software Installation / Update
  •  Virus definition updates
  • IT Strategy & Planning

2. Desktop Managed Services

 

OSS InfoTech ManagePlus Bronze services provide the day to day maintenance and monitoring required to keep your workstations and laptops operating at peak performance.

 

Key Benefits:

  • Fast and Easy Deployment
  • Flexible Administration
  • Maximum Security
  • Integrated Reports

Services we provide:

  • PC Inventory / Computer Audit
  • Windows Update & Patch management
  • Anti Virus updates
  • Spyware detection and removal
  • Windows Event Monitoring / Alerts
  • Remote Support

Please feel free to contact us and discuss how we can help you with your next SharePoint® or .Net solution.